Standard Shipping:
Free Standard Shipping on orders over
€250.

Shipping orders can take 2-3 business days to process before shipping.

Tracking numbers are automatically sent as soon as your order is packed. 

Returns:
We have a 14-days return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags.

You’ll also need the receipt or proof of purchase.

Email us and we'll send you a free return label with instructions on how to return.

customercare@houseofhaute.it

Get in touch:
If you have any questions about your order, please contact us. Our customer service is available Monday through Friday from 9am until 5pm cet.